Privacy Policy

1. Introduction

Awtad LLC ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website awtadllc.com and use our services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.

2. Company Information

3. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website.

Information you provide:

• Name, email address, and phone number (via contact forms)
• Billing address and payment details (via WooCommerce checkout)
• Project details and messages submitted through our contact form
• Account information if you create a customer account

Information collected automatically:

• IP address and approximate location
• Browser type and operating system
• Pages visited, time spent on each page, and referring URL
• Cookie data (see Section 7)

4. How We Use Your Information

• To process and fulfill your orders and service requests
• To communicate with you about your project or inquiry
• To send order confirmations and project updates
• To improve our website and services
• To comply with legal obligations
• To prevent fraud and ensure security

5. Third-Party Services

We share your information with trusted third parties only as necessary to provide our services:

We do not sell your personal data to third parties.

6. Data Retention

• Order data: Retained for 3 years for accounting and legal purposes
• Contact form submissions: Retained for 1 year
• Analytics data: Retained per Google Analytics default settings (26 months)
• Cookie data: Varies by cookie type (see Section 7)

7. Cookies

Our website uses cookies — small text files stored on your device. We use the following types:

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect website functionality.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the data we hold about you
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data ("Right to be Forgotten")
• Right to Data Portability: Request your data in a structured, machine-readable format
• Right to Object: Object to processing for marketing purposes

To exercise any of these rights, contact us at info@awtadllc.com. We will respond within 30 days.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including SSL encryption, secure payment processing via PayPal and Stripe, and limited internal access to personal data. However, no internet transmission is 100% secure.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Governing Law

This Privacy Policy is governed by the laws of the State of New Mexico, United States, without regard to conflict of law principles.